FAQs

Welcome to Arteilpty.com, your trusted source for exceptional furniture since 2023. We specialize in providing stylish and durable furniture solutions for enthusiasts of interior design across the globe.

About Us
Q: What is Arteilpty.com?
A: Arteilpty.com is a dedicated online furniture retailer established in2023, specializing in a range of high-quality, fashionable furniture for a global audience.

Q: How can I reach Arteilpty.com?
A: Connect with us via email at [email protected], or drop by our location at 2700 Castle Hill Rd, Midlothian, VA 23113, United State.

Purchases and Payments
Q: What payment options are available?
A: We facilitate payments through Paypal, accepting all major credit and debit cards.

Q: Can I cancel an order?
A: Orders can be canceled prior to shipment by getting in touch with our customer service at [email protected].

Q: Are there hidden charges?
A: There are no hidden charges. All taxes and fees are included upfront, so what you see is what you pay.

Q: Is shipping free?
A: Shipping is free on all orders.

Transit time; 1-2 [ Mon – Fri ] [ business Days ]

Handling time; 3-5 [Mon – Fri ] [Business days ]

Order cut off; 5:00 PM

Returns and Refunds
Q: What’s your return policy?
A: Returns are accepted within 10-15 days from delivery if the items are unused, with tags and packaging intact, for reasons such as not matching the description, wrong items, or defects.

Q: How to return a product?
A: Products can be returned by mail or in person. Email us at [email protected] for mail returns or visit our store with the purchase proof for in-store returns.

Q: Do you charge for returns?
A: Returns are free, but customers must cover the return shipping costs.

Q: What about refunds?
A: Refunds are issued to the original payment method after the returned item is received and inspected, typically within 10-15 business days.

Security and Privacy
Q: How is personal information protected?
A: We employ advanced security protocols, including encryption and access controls, to protect your data. For more information, refer to our Privacy Policy

Q: What about cookies?
A: Our website uses cookies to enhance user experience by remembering preferences and tracking usage, which helps us improve our services. You can manage cookies through your browser settings.

Legal Matters
Q: How to report a copyright issue?
A: If you believe there’s a copyright infringement, please see our DMCA Report page for the necessary steps.

Q: What are your terms of service?
A: By using our site, you agree to our Terms of Service. We encourage reading them thoroughly.

For additional questions or support, don’t hesitate to contact our customer service team. Thank you for choosing Arteilpty.com!

Shopping Cart
Scroll to Top